Elevators placed in public areas must be accessible from the ground floor.
An elevator, lift or platform should be provided in every building with more than one floor.
The requirements to be fulfilled by an accessible elevator are:
1. The dimensions should be appropriate for the intended number of users and in all
instances equal to or bigger than the specified minimum dimensions of the cabin.
2. Depending on the number and position of the doors, dimensions are shown in the
3. The elevator doors of the floor and the cabin must be automatic, have a minimum width of 900 mm, minimum height of 2000 mm, and present colour contrast against the walls.
4. In front of the elevator access door and in front of the hall call button there should be a minimum clear manoeuvring space of 1500 mm x 1500 mm.
5. Elevator call buttons shall be located at a height between 900 mm and 1200 mm.
6. Floor indicators shall be located at a height of 1830 mm.
7. A mirror shall be placed inside the elevator on the wall opposite to the door, from the handrail height upward, covering the full back panel.
8. At least two handrails shall be placed at a height of 900 mm ± 100 mm from the
9. Braille and tactile signage shall be provided on the door jamb at a height of 1500 mm.
10.Audible signals shall sound when each floor is reached or an audible voice announcement.
11.Buttons shall be located at a height between 900 mm and 1200 mm. They shall
present high-embossed European numerals. Braille numerals shall be located on the left lower side of each button.
12.For elevators serving a large number of floors, a keypad shall be installed at a maximum height of 1200 mm to ensure that all floors can be called.
13.The button to reach the exit floor (usually ground floor) shall be raised at least 3 mm
from the other buttons and be circled with a green line at least 2 mm wide.
14.Call buttons in each floor can contain icons instead of digits in tactile and colour contrasted against the background.
15.Buttons shall always provide a two-channel feedback when pressed: visual and acoustic or visual and tactile. Touch buttons and touch screens are not permitted.
16.It must have a sign (graphic and tactile) indicating the phone number of the alarm
centre and the appropriate number to report an emergency.
17.To allow deaf users to communicate in an emergency the installation company must guarantee one of the following options:
• A CCTV Intercom.
• A means of sending and receiving emergency SMS from inside the cab by maintaining the necessary network coverage or through an alternative system.
18.Lights should be installed only on the ceiling to provide a uniform illumination of a minimum of 100 lux.
19.In panoramic elevators a full height opaque wall or corner section of 800 mm wide shall be provided.
20.Doors shall open automatically and shall remain opened at least 3 seconds.
21.If there is a user in the doorway, the door shall automatically reopen and shall not
produce a force greater than 135 N. Sensors should be at two levels to ensure that it
detects lower items.
22.Whenever there are various options of vertical circulation there shall be a sign
indicating the direction to the accessible elevator.
Dimensions of cabin (wide x deep)
|One door cabin||1200 mm x 1500 mm||1500 mm x 1500 mm|
|Cabin with two opposing doors||1200 mm x 1500 mm||1500 mm x 1500 mm|
|Cabin with two doors in 90° angle||1500 mm x 1500 mm||2000 mm x 2000 mm|
Present in buildings with more than one floor
Accessible from ground foor in public areas
Automatic doors with a width of 900 mm and colour contrast against walls
Dimensions shall comply: One door ≥1200 x 1500mm – Two opposing doors ≥1200 x 1500mm
– Two doors in 90° ≥1500 x 1500mm
Maneuvering space of 1500 x 1500mm in front the elevator access
Elevator calling buttons height between 900 – 1200mm
Floor indicator located at 1830mm
Inside the cabin buttons height between 900 – 1200mm
Only one mirror inside the cabin on the wall opposite to the door over the handrail level
Inside the cabin, minimum two handrails at a height of 800 mm to 1000mm from the foor
The ground floor button protruded ≥3mm distinguished with a green color
Call buttons distinguished with icons and color contrast against background
Buttons provide two-channel feedback/ visual & acoustic OR visual & tactile
Emergency phone number is indicated by graphic and tactile
CCTV or intercom or alternative system
Light on the ceiling only with 100 lux
In panoramic elevators, an opaque wall or corner is provided
Automatic doors open at least 3 seconds
Doors provided with sensors at two levels open automatically
Door force less than 135N
Braille & tactile signage on the door jamb at 1500mm height
Indication sign of accessible elevator direction when various options of vertical circulation
Audible signal or voice announcement when reaching each floor
Advisory signs indicating safety procedures and other regulatory information
Glossary of Terms
An elevator or lift is a mechanical platform or compartment housed in a shaft for raising and lowering people or things to different levels
Flat topped elongated bars in the paving surface under feet of blind people. They are used as a directional sign to assist the independent mobility of people with visual disabilities.
The cabin is the internal compartment of the elevator which carries people from floor to floor in a building via a vertical shaft.
The call buttons are situated outside the elevator and close to the doors, allowing users to request the elevator to stop at their floor and allow them to enter.
These are visual or digital indicators that a floor has been reached. They are often provided alongside a verbal audible announcement that a floor has been reached.
Braille is a system of reading and writing by touch used by the blind. It consists of arrangements of dots which make up letters of the alphabet, numbers, and punctuation marks
Panoramic elevators have completely or partial transparent walls and are normally installed on the outside or on the inside of malls, offices or luxury buildings, enabling passengers to see the surroundings or communal areas, even when the car is in motion.
LUX is a unit of illumination equal to the direct illumination on a surface that is everywhere one meter from a uniform point source of one. It is used in universal design to determine if an area is adequately lit by natural daylight or artificial lighting so people with poor vision are able to navigate a space safely.
Pendulum test value (PTV) is a measurement of the slip resistance of a floor surface, either an external or internal floor of a building. The least slip resistance a surface material is, the more likely people may skid or trip, especially in wet conditions. In average circumstances, slip-resistance is as follows:
0-18 = very low slip-resistance.
18-25 = moderate slip-resistance.
25-36 = good slip resistance.
Light Reflectance Value (LRV) is a numeric scale that is used to identify how much light a colour reflects or absorbs. It is used in universal design to identify the contrast between two colours. This can help to determine if there is sufficient contrast to visually identify a feature such as a fonts on a sign, elevator call button, a handrail and other items which need to be seen by visually impaired people.
Tactile pavements are textured surfaces with contrasted colour that are perceptible and identifiable by feel or cane or residual functional vision that warns or informs people with visual disabilities.
A strong bar, fence, railing, balustrade or glass constructed as part of building along side a drop or something steep, such as slopes, stairs, balcony edges, external paths or terraces. They are suitably strong to prevent people from tripping or falling off causing harm.
Kilonewtons (kN/m), is the measurement of pressure or force. In universal design, we use kN/m to measure the pressure resistance of floors, the force needed to open doors or the force used against guardrails.