Drinking fountains in urban spaces and buildings must meet the following requirements:

1. Two fountains with different heights shall be provided, one no higher than 915 mm
above the floor for the accessible unit.
2. Drinking fountains shall allow its use through frontal approach.
3. If the push button is manual, it shall be at a height of between 700 mm and 1200 mm and have an accessible mechanism that is easy to operate.
4. Water should be attainable at a height of between 600 mm and 850 mm ± 50 mm, and near to the approaching space. The design has to prevent the user from getting wet during use.
5. Drinking fountains should provide bottle fillers.
6. Drinking fountains should be located in an alcove where possible to ensure that it is not a protrusion hazard.
7. Drinking fountains should be installed against a contrasting background to increase visibility.

Full Guidance



Two fountains with different heights ≤915mm for the lower one with leg clearance


Comfortable frontal and lateral approach


If manual button, minimum height = 700mm for the lower one
and maximum 1200mm for the higher one


Water supply between 600 – 900mm height


With bottle filler


Clearly visible with contrasting background

Glossary of Terms

Tactile pavements are textured surfaces with contrasted colour that are perceptible and identifiable by feel or cane or residual functional vision that warns or informs people with visual disabilities.

Truncated domes in a grid pattern to provide a tactile surface under feet of blind users. They are used as a used as a warning of upcoming level changes or obstacles on the course of travel.

Flat topped elongated bars in the paving surface under feet of blind people. They are used as a directional sign to assist the independent mobility of people with visual disabilities.

Pendulum test value (PTV) is a measurement of the slip resistance of a floor surface, either an external or internal floor of a building. The least slip resistance a surface material is, the more likely people may skid or trip, especially in wet conditions. In average circumstances, slip-resistance is as follows:

0-18 = very low slip-resistance.

18-25 = moderate slip-resistance.

25-36 = good slip resistance.

Light Reflectance Value (LRV) is a numeric scale that is used to identify how much light a colour reflects or absorbs. It is used in universal design to identify the contrast between two colours. This can help to determine if there is sufficient contrast to visually identify a feature such as a fonts on a sign, elevator call button, a handrail and other items which need to be seen by visually impaired people.

The interaction space is the space required by a person to interact with another person, furniture, appliance, machine or another element.

Tools and Templates

Accessible Toilets
Approaching Buildings

Relevant Guidance