Hotels shall comply with all elements in this Code. Hotel rooms shall fulfil the following requirements:

1. At least 10% of hotel rooms shall be accessible as well as all common spaces in
the hotel premises.
2. An accessible toilet with grab bars, an accessible shower and vanity shall be
provided in compliance with this Code.
3. Half of the accessible hotel rooms shall provide roll-in showers while the other
half shall provide bathtubs following the requirements of the drawings below. In
both cases an alarm string shall be provided.
4. The accessible rooms shall be provided with acoustic and visual fire alarms.

5. Controls shall be placed at a height between 700 mm to 1200 mm except for the ones to be used from the bed. These should be placed comfortably in reach of
occupants. Electric outlets shall be provided at a height between 400 – 1000 mm.
6. A clear route shall be provided to the bed with a minimum clear space of 1500 x 1500 mm beside the bed.
7. The bed shall have a maximum height of 500 mm.
8. The accessible rooms shall be provided with acoustic and visual fire alarms as
well as an audible doorbell.
9. A dressing mirror where the user can see his or her reflexion from 250 mm to
2000 mm shall be provided.
10.Shelves and drawers shall be provided between 700mm to 1200 mm from the
floor, and whenever possible a clothes hanger should be placed at 1100 mm
from the floor.
11.A clear route shall be provided to the bed with a minimum clear space of 1500 x
1500 mm beside the bed out of any furniture.
12.A minimum of illumination of 200 lux shall be provided by at least one lighting
fixture in the room.
13. Connecting rooms shall have accessible doors.
14.A viewing device should be provided in the door at a height of between 800 mm – 1000 mm.
15.Clothes hangers and hooks should be provided at a maximum height of 1100
16.There shall be no change in level or lip in the washroom, including at the shower.
17.Reception desks shall provide a lower counter to assist people of short stature
and people using wheelchairs. An approaching space in front of the reception desk has to be provided for wheelchair users.

Full Guidance



2% of rooms are accessible with accessible toilet

Half of the accessible hotel rooms with roll-in showers and other half bathtub


Toilet with alarm string


Acoustic and visual fire alarm provided and audible door bell



Clear route & 1500 x 1500mm free space beside the bed

Illumination ≥200 lux



Controls placed at height between 700 – 1200mm

Electronic outlets at height between 400 – 1000mm


Viewing device provided in the door at height 800 – 1000mm



The bed height ≤500mm

Dressing mirror provided with front space up to 2000mm



Shelves and drawers are provided between 700 -1200mm from the floor and clothes hanger placed at height 1200mm

Glossary of Terms

LUX is a unit of illumination equal to the direct illumination on a surface that is everywhere one meter from a uniform point source of one. It is used in universal design to determine if an area is adequately lit by natural daylight or artificial lighting so people with poor vision are able to navigate a space safely.

Light Reflectance Value (LRV) is a numeric scale that is used to identify how much light a colour reflects or absorbs. It is used in universal design to identify the contrast between two colours. This can help to determine if there is sufficient contrast to visually identify a feature such as a fonts on a sign, elevator call button, a handrail and other items which need to be seen by visually impaired people.

Pendulum test value (PTV) is a measurement of the slip resistance of a floor surface, either an external or internal floor of a building. The least slip resistance a surface material is, the more likely people may skid or trip, especially in wet conditions. In average circumstances, slip-resistance is as follows:

0-18 = very low slip-resistance.

18-25 = moderate slip-resistance.

25-36 = good slip resistance.

Tactile pavements are textured surfaces with contrasted colour that are perceptible and identifiable by feel or cane or residual functional vision that warns or informs people with visual disabilities.

Truncated domes in a grid pattern to provide a tactile surface under feet of blind users. They are used as a used as a warning of upcoming level changes or obstacles on the course of travel.

Flat topped elongated bars in the paving surface under feet of blind people. They are used as a directional sign to assist the independent mobility of people with visual disabilities.

The interaction space is the space required by a person to interact with another person, furniture, appliance, machine or another element.

Tools and Templates

Accessible Rooms
Hotels and Spas
Entrance Lobbies

Relevant Guidance